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POS (Point of Sale) operators confront various issues, one of which is detecting and dealing with fraudsters. Fraudulent actions can take many forms, and identifying suspicious conduct is critical to protecting your organization.
With my experience as a POS Operator, understanding common fraudster strategies, POS operators can better protect themselves and their clients against scams.
How POS Operators can identify Fraudsters
3) A customer who came just to ask for a "change" (this is spiritual scam).
4) Every new staff is a target to fraudsters, customer who came and said I know your boss , "give me #5,000 to settle someone, my network is bad to make a withdrawal"
5) A customer who came and start a discussion (e.g. "your face look familiar, where do you come from... Ah I have been to your town during my I.T in Military or NYSC). This people has Spiritual mouth-code in their tongue! Beware!!!
6) A customers who do not have money in his account at all but wants to use your intelligent.
7) Customer who come with stolen SIM card to perform mobile transfer. #20,000 is the most common values performed!
5) Customer who claim he is not seeing alert, but will insist on " keep trying to the lower value" (E.g. withdraw #50,000 insufficient fun, try #45,000. Insufficient fun, try #40,000 insufficient fun, try #10,000 insufficient fun... Continuous trying is a trying pattern of a criminal. Beware!
9) Some of customer who came with huge amount like #100,00k above of #1,000 notes is a suspecting fraudster. Fake money alert! Beware!!!
10) A customer who came to withdraw #50k and other customer came with the same amount and another 3rd persons came in again to withdraw same value, and all are in a hurry. These are bird of the same feather.
NOTE : Those who appear corporate, even like "Angel" are mostly the suspected fraudsters.
SOME COMMON LOSES IN A POS
1. Wrong typing of figures e.g #20,200 to #2,200; #50,000 to #50,00; #5,100 to #51,000
2. Airtime Recharge to wrong Phone number.
3. Giving customer double Cash as a result of gummed cash.
4. Resending / Double transfer in a fail transaction yet been debited.
5. Transfers to a wrong account as a result
Let us all be aware and careful as we carryout transactions.
#Be careful#